Employment

Interface is an equal opportunity employer committed to providing employment opportunities to all employees and applicants without regard to race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, uniform service member status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws.

Positions will remain open for at least 5 working days from date of posting. If you are interested in any employment opportunity listed here, fax your resume with a letter of interest to 805-200-3765, e-mail it to us, or mail it to:

Interface Children & Family Services
Attn: Kim Mora, Human Resources Director
4001 Mission Oaks Blvd., Suite I
Camarillo, CA 93012
Email: hrstaff@icfs.org

Please scroll down to see all current openings

211 Call Specialist

2 POSITIONS
Full-time 30 to 40 hours per week and Part-time 20 to 29 hours per week
Both positions require EVENINGS/OVERNIGHTS/WEEKENDS

Bilingual Spanish, Vietnamese, Cantonese or Mandarin Preferred

Hourly Rate:

$13 per hour (non-bilingual)

$14 per hour (includes bilingual incentive)

+$1 per hour overnight premium pay for hours worked between 10pm and 6am

+$1 per hour with active AIRS CIRS certification

PLEASE INDICATE ANY SCHEDULE LIMITATIONS WHEN RESPONDING TO THIS JOB (FULL TIME AND PART TIME OPENINGS.

REQUIRED AVAILABILITY: AFTERNOON, EVENING AND WEEKEND AVAILABILITY FOR ONE POSITION. 10pm to 6am SUNDAY THROUGH THURSDAY NEEDED FOR ONE POSITION.

JOB OVERVIEW:

Deliver high quality, professional information and referral services to callers and actively support department functions. Assess caller needs, search online database for organizations that are capable of meeting those needs, provide caller with referrals to multiple organizations and thoroughly document each call. Other duties as assigned.

Work varied hours, including overnights, weekends and holidays as needed.

DUTIES:

  1. Provide high quality, multidimensional information and referral services to callers from multiple counties.
  2. Help each caller identify their health and human service needs.
  3. Thorough documentation of each call in call handling database.
  4. Active participant in keeping resource database updated with accurate information about community resources.
  5. Actively support Call Center team and management in maintaining and developing services.
  6. Report technical or programmatic issues as needed.
  7. Attend training sessions and staff meetings as needed.
  8. Work varied hours, including nights, weekends and holidays as needed.
  9. Extended hours as needed in times of disaster in any county served.
  10. Other duties as assigned.

QUALIFICATIONS:

  • Bilingual (English/Spanish) REQUIRED.
  • Effective, accurate written(English) and verbal (English and Other Alternate Language) communication required.
  • Excellent customer service skills required, particularly in relation to phone-based services.
  • Minimum AA degree or equivalent experience.
  • 1 to 2 years experience in call center preferred.
  • Familiarity with social services delivery systems strongly preferred.
  • Must work well in a team environment.
  • Must show personal initiative for following guidelines and directions.
  • Must have strong skills in use of computer and telephone communication and documentation.
  • Successful background and criminal clearance required.
  • Advocate - Family Violence Response Team - On-Call

    Bilingual Required
    After Hours Shifts - nights/weekends/holidays
    Hourly rate: $14 per hour
    Intermittent On-Call 0 to 19 hours per week

    JOB OVERVIEW:

    Reports to the Shelter Services & Response Team Program Manager in coordination with the Human Trafficking Service Program Coordinator and constitutes a member of the Family Violence Intervention Services Department. Provides on call crisis response and assistance to victims and survivors of domestic violence and human trafficking through the agency's 24/7 Crisis Hotline. Provides client-centered advocacy and support by facilitating access to services for victims both community or shelter based, while ensuring safety as well as cultural responsiveness and appropriate language access is achieved. Serves as a Human Trafficking Caseworker pursuant to Evidence Code 1038.2 as well as a domestic violence counselor as stated in California Evidence Code 1037.1.

    DUTIES:

    1. Respond immediately by phone or in person to victims of domestic violence, human trafficking or homeless and runaway youth, other service providers, and community members through the 24/7 crisis hotline and assesses the needs of the victims, provide crisis counseling, information, safety planning, and appropriate referrals; as well as provide case consultation to law enforcement and medical providers.
    2. Participate in intake process, placement and/or relocation of clients.
    3. Facilitate transportation from safe locations to emergency shelter or other safe location.
    4. Provide follow up advocacy and support as needed.
    5. Complete and timely submit all required documentation, statistics and evaluations.
    6. Develop appropriate relationships and maintain appropriate boundaries with clients.
    7. Participate in community outreach and family violence prevention/awareness activities including speaking engagements, trainings and groups.
    8. Maintain lines of communication with supervisor and following shift or for assistance when troubleshooting.
    9. Support a positive working environment and work successfully as a member of a team.
    10. Serve as liaison with community partners and volunteers.
    11. Participate in regularly scheduled staff meetings, volunteer and in-service trainings.
    12. Other duties as assigned.

    QUALIFICATIONS:

    Bilingual required, English/Spanish or English/Mandarin. Requires a minimum of a Bachelors Degree in Psychology, Social Work, or related field or equivalent experience working in the field of human trafficking, domestic violence or sexual assault. Ability to handle emergency/crisis situations, as well as possess strong skills in decision making, case management, conflict resolution, leadership and excellent time management skills. Must be able to prioritize tasks, organize thoughts and communicate well both verbally and in writing. Ability to work independently with minimal supervision. Requires flexibility with schedule as crisis situations may necessitate staff to respond outside of normal schedule. Must be sensitive and competent to serve clients from diverse cultures. Must have completed or be available to complete the required 60-hour human trafficking and domestic violence trainings within 3 months of hire. Must maintain the confidentiality of the shelter locations as well as information pertaining to clients receiving services. Requires ability to collaborate with agency staff and community partners while demonstrating exemplary customer service. Must be computer literate with Microsoft Office and the internet. Must be familiar with mandatory child abuse reporting requirements and domestic violence advocacy services. Requires reliable transportation, proof of a valid California drivers license and the ability to maintain an acceptable driving record as required by the insurance agency provider. Successful background and criminal clearance required.

    Case Management Specialist - Family Violence Intervention Services

    Bilingual Required
    Hourly rate: $15.50 per hour
    Full-time 40 hours per week

    12:00 to 9:00 pm Monday - Friday

    JOB OVERVIEW:

    Reports to the Family Violence Intervention Shelter Services & Response Team Program Manager and constitutes a member of the Family Violence Intervention Services Department. Serves as a domestic violence counselor as stated in California Evidence Code 1037.1. Provides case management and advocacy for victims of domestic violence.

    DUTIES:

    1. Respond immediately by phone or in person to victims and other callers through the domestic violence crisis hotline and provide crisis counseling, information and appropriate referrals.
    2. Participate in intake process, placement and/or relocation of clients.
    3. Facilitate transportation from safe locations to emergency shelter including transportation to hospital, court, therapy and other necessary appointments.
    4. Coordinate application process, assistance and support for client in need of public assistance, Victims of Crime Compensation, Safe at Home, DV restraining orders, transitional and permanent housing, etc.
    5. Ensure the shelter facilities are safe and properly maintained.
    6. Complete and timely submit all required documentation, statistics and evaluations.
    7. Develop appropriate relationships and maintain appropriate boundaries with clients.
    8. Participate in community outreach and family violence prevention/awareness activities including speaking engagements, trainings and groups.
    9. Maintain lines of communication with supervisor and following shift or for assistance when troubleshooting.
    10. Support a positive working environment and work successfully as a member of a team.
    11. Serve as liaison with community partners and volunteers.
    12. Participate in regularly scheduled staff meetings, volunteer and in-service trainings.
    13. Other duties as assigned.

    QUALIFICATIONS:

    Bilingual English/Spanish required. Requires a minimum of a Bachelors Degree in Psychology, Social Sciences, or related field or equivalent experience working in the field of domestic violence. Ability to handle emergency/crisis situations, as well as possess strong skills in decision making, case management, conflict resolution, leadership and excellent time management skills. Must be able to prioritize tasks, organize thoughts and communicate well both verbally and in writing. Ability to work independently with minimal supervision. Requires flexibility with schedule as crisis situations may necessitate staff to respond outside of normal schedule. Must be sensitive and competent to serve clients from diverse cultures. Must have completed or be willing to complete the required 40-hour domestic violence training within 3 months of hire. Must maintain the confidentiality of the shelter locations as well as information pertaining to clients receiving services. Requires ability to collaborate with agency staff and community partners while demonstrating exemplary customer service. Must be computer literate with Microsoft Office and the internet. Must be familiar with mandatory child abuse reporting requirements and domestic violence advocacy services. Requires reliable transportation, proof of a valid California drivers license and the ability to maintain an acceptable driving record as required by the insurance agency provider. Successful background and criminal clearance required and maintained.

    Case Manager - Human Trafficking - HT Client Services

    Bilingual Required
    Hourly rate: $17.00 per hour
    2 positions
    Part-time 20 hours per week
    Full-time 40 hours per week

    JOB OVERVIEW:

    Reports to the Human Trafficking Client Services Program Manager and constitutes a member of the Family Violence Intervention Services Department. Provides intensive, trauma-informed case management to adult survivors of human trafficking in a residential setting. Serves as a Human Trafficking Caseworker pursuant to Evidence Code 1038.2, as well as a domestic violence counselor as stated in California Evidence Code 1037.1.

    DUTIES:

    1. Respond immediately by phone or in person to victims, other service providers, and community members through the 24/7 crisis hotline and assesses the needs of victims, provide crisis counseling, information, safety planning, and appropriate referrals; as well as provide case consultation to law enforcement and medical providers.
    2. Participate in intake process, placement and/or relocation of clients.
    3. Work with clients to identify short and long terms goals that promote safety, healing and self-sufficiency. Provide ongoing case management to help support clients in achieving goals.
    4. Facilitate transportation from safe locations to emergency shelter including transportation to hospital, court, therapy and other necessary appointments.
    5. Coordinate application process, assistance and support for clients in need of public assistance, Victims of Crime Compensation, Safe at Home, DV restraining orders, transitional and permanent housing, etc.
    6. Ensure the shelter facilities are safe and properly maintained.
    7. Complete and timely submit all required documentation, statistics and evaluations.
    8. Develop and maintain appropriate relationships and boundaries with clients.
    9. Participate in community outreach and prevention/ awareness activities including speaking engagements, trainings and groups.
    10. Maintain lines of communication with supervisor following shift or for assistance when troubleshooting.
    11. Support a positive working environment and work successfully as a member of a team.
    12. Serve as liaison with community partners and volunteers.
    13. Participate in regularly scheduled staff meetings, volunteer and in-service trainings.
    14. Other duties as assigned.

    QUALIFICATIONS:

    Bilingual required; English/Spanish or English/Mandarin. Requires a minimum of a Bachelor’s Degree in Psychology, Social Sciences, or related field or equivalent experience working in the field of domestic violence, sexual assault or human trafficking. Ability to manage emergency/crisis situations, as well as possess strong skills in decision making, case management, conflict resolution, leadership and excellent time management skills. Must be able to prioritize tasks, organize thoughts and communicate well both verbally and in writing. Ability to work independently with minimal supervision. Requires flexibility with schedule as crisis situations may necessitate staff to respond outside of normal schedule. Must be sensitive and competent to serve clients from diverse cultures. Must have completed or be available to complete the required 60-hour human trafficking and domestic violence trainings within 3 months of hire. Must maintain the confidentiality of the shelter locations as well as information pertaining to clients receiving services. Requires ability to collaborate with agency staff and community partners while demonstrating exemplary customer service. Must be computer literate with Microsoft Office and the internet. Must be familiar with mandatory child abuse reporting requirements and victim advocacy services. Requires reliable transportation, proof of a valid California driver’s license and the ability to maintain an acceptable driving record as required by the insurance agency provider. Successful background and criminal clearance required and maintained.

    Case Management Specialist - Re-entry Services: Position ON HOLD

    Bilingual Required
    Hourly rate: $18.00 per hour
    Full-time 40 hours per week

    JOB OVERVIEW:

    Reports to assigned Program Manager. As a member of the Reentry Services Team, the Case Manager assists the adult client in determining their needs, developing and coordinating the case plan, linking with needed housing, medical, social, emotional and vocational services in the community, and acting as a liaison between all support services being provided. In addition, will offer Employment Skills Training curriculum to client and will support client in employment search. Regularly attends all mandatory meetings. Does not supervise any other staff or volunteer.

    DUTIES:

    1. Demonstrates knowledge of and acts according to Child and Elder Abuse Reporting laws.
    2. Develop appropriate relationships and maintain appropriate boundaries with assigned clients (Adult Probationers) and families.
    3. Engage client and family in accessing program services.
    4. Coordinate referrals and linkages to identified resources in the community.
    5. Administer designated Needs Assessment Tool to increase client engagement, assist client to identify needs and progress towards meeting goals.
    6. Provide job readiness training curriculum that includes resume writing, interviewing skills, job search strategies and application process support.
    7. Develop and maintain collaborative partnerships with public and private community agencies in order to facilitate referral and linkage opportunities for clients.
    8. Liaison with community resources to develop and maintain resource library.
    9. Coordinate transportation for client as needed to meet identified goals.
    10. Complete and submit timely documentation on each required service according to contract and/or program requirements.
    11. Participate in staff development.
    12. Responsible for collection of statistical data.
    13. Other duties as assigned.

    QUALIFICATIONS:

    BA in Social Services and 6 months of experience, or 2 years experience working with adult Probation clients. Have ability to develop respectful and supportive relationships with previously incarcerated adults. Have working knowledge about gang activity and substance abuse. Need a working knowledge of Ventura County community resources. Must be able to function in a team environment and interact productively with various organizational cultures, and yet be able to work independently when required. Must have solid writing skills to satisfy project documentation requirements. Flexible and non-structured work hours. Experience working with Microsoft Office. Bilingual (English/Spanish) required, culturally competent, competent oral and English written skills. Maintain successful background and criminal clearance required, including but not limited to, California Department of Justice (DOJ), Federal Bureau of Investigation (FBI), Department of Motor Vehicles (DMV) and may REQUIRE additional background check conducted by the Probation Agency, law enforcement agency or jail system. Proof of a valid California driver’s license, reliable transportation, automobile insurance and maintain an acceptable driving record as required by our insurer.

    Client Advocate - Human Trafficking Victim Assistance

    Hourly rate: $17.00 per hour
    Full-time 40 hours per week

    JOB OVERVIEW:

    Reports to the Human Trafficking Client Services Program Manager and constitutes a member of the Family Violence Intervention Services Department (FVIS). Provides survivor-centered advocacy and support for adult victims of human trafficking. Serves as a Human Trafficking Caseworker pursuant to Evidence Code 1038.2 as well as a domestic violence counselor as stated in California Evidence Code 1037.1.

    DUTIES:

    1. Respond immediately by phone and in person to victims and other callers through the crisis hotline. Provide crisis counseling, safety planning, assess for basic needs and link to appropriate referrals including shelter.
    2. Coordinate client appointments and facilitate transportation from safe locations to medical providers, law enforcement interviews, legal services, therapy and other necessary appointments.
    3. Coordinate application process, assistance and support for clients in need of Victims of Crime Compensation, Safe at Home, Domestic Violence restraining orders, etc.
    4. Maintain confidential client files as well as complete and timely submit all required documentation, statistics and evaluations.
    5. Develop appropriate relationships and maintain appropriate boundaries with clients.
    6. Participate in community outreach and prevention/awareness activities including speaking engagements, trainings and groups.
    7. Maintain lines of communication with supervisor following each shift or for assistance when troubleshooting.
    8. Support a positive working environment by demonstrating a professional demeanor and collaborative partnership with fellow team members, volunteers, partnering agencies and community members.
    9. Participate in regularly scheduled staff meetings, volunteer and in-service trainings.
    10. Participate in local and state task forces and committees.
    11. Other duties as assigned.

    QUALIFICATIONS:

    Bilingual required; English/Spanish or English/Mandarin preferred. Requires a minimum of a Bachelor’s Degree in Psychology, Criminal Justice, Social Sciences, or related field or equivalent experience working in the field of domestic violence, sexual assault, human trafficking and/or with trauma survivors. Ability to handle emergency/crisis situations, as well as possess strong skills in independent decision making, case management, conflict resolution, leadership and excellent time management skills. Must be able to prioritize tasks, organize thoughts and communicate well both verbally and in writing. Ability to work independently with minimal supervision. Requires flexibility with schedule as crisis situations may necessitate staff to respond outside of normal schedule. Must be sensitive and competent to serve clients from diverse cultures and languages. Must have completed or be available to complete the required 60-hour Domestic Violence Counselor and Human Trafficking Caseworker Training within 3 months of hire. Must maintain the confidentiality of the shelter locations as well as all information pertaining to clients receiving services. Requires ability to collaborate with agency staff and community partners while demonstrating exemplary customer service. Must be computer literate with Microsoft Office and the internet. Must be familiar with mandatory child abuse reporting requirements. Requires reliable transportation, proof of a valid California driver’s license and the ability to maintain an acceptable driving record as required by the insurance agency provider. Successful background and criminal clearance required and maintained.

    Clinical Program Supervisor

    Exempt Position
    Annual $54,072 + DOE (Depending On Experience)

    HOMEBUILDERS® – Evidence based, Intensive Family Preservation program designed to keep children and families safe and prevent the unnecessary out of home placement of children.
    Values and beliefs include:
    Safety is our highest priority; we cannot predict which situations are most amenable to change; a crisis is an opportunity to change; it is our job to motivate clients and instill hope; children can be brought up in different kinds of families; people are doing the best they can; it is our basic job to empower family members; it is helpful for us and the family to think of ourselves as "personal scientists"; it is important to minimize barriers to service.
    Components include:
    Services provided in the natural environment; Intensive Services; Brevity of Services; Low Caseload; 24 hour a day availability to Clients; Single Therapist Operating within a Team; Supervision and Consultation; Accountability; Ongoing Training and Quality Enhancement.
    Intervention Activity:
    Promote Safety; Individually Tailored Services; Engagement and Motivation Enhancement; Comprehensive Assessment; Goal Setting/Service Planning; Cognitive/Behavioral Approach; Teaching/Skill Development; Provision of Concrete Services; Collaboration/Advocacy; Transition/Service Closure.

    JOB OVERVIEW:

    Provide program oversight, clinical supervision and personnel oversight to assigned direct reports. This position reports to the Clinical Services Manager. The supervisor is the primary liaison between the team and the HOMEBUILDERS consultant regarding clinical intervention and activity concerns. Adheres to supervisor components of HOMEBUILDERS® standards and ensures service delivery and therapist components are consistent with the HOMEBUILDERS® Standards. Provides all personnel supervision of therapists per Interface standards. Supervise therapists utilizing trauma informed and self-care practices.

    DUTIES:

      Essential responsibilities and duties may include but are not limited to the following:
    1. Receive referrals 24 hours a day, 7 days per week ensuring responsibility for referral process and client eligibility.
    2. Ensure client intake sessions occur within 24 hours of referral.
    3. Schedule and maintain a flexible workweek to meet the needs of client families, therapists and other job responsibilities.
    4. Be available 24 hours a day, 7 days a week to client families, and to therapists for consultation, supervision and support. Arrange coverage when unavailable.
    5. Acts as part of the treatment team to ensure client/families receive urgent support and interventions 24/7 providing coverage and back-up to therapists as needed.
    6. Ensure team collaborates frequently and regularly with assigned CFS social worker.
    7. Schedule and facilitate weekly team consultation and individual consultation with therapists.
    8. Ensure that every family is staffed at least weekly addressing safety issues in each intervention plan.
    9. Consult with therapists, management staff and social worker on issues regarding client, therapist, and community safety.
    10. Ensure therapists provide a range of clinical, concrete and advocacy services that are consistent with the HOMEBUILDERS® model and the family's values, learning styles, lifestyle, circumstances and culture.
    11. Ensure therapists utilize the following components in their work with families: engagement and motivation enhancement strategies; research-based cognitive/behavioral strategies; a variety of teaching methods; a comprehensive, strength-focused assessment process; a collaborative goal setting and service planning process; provision of concrete goods and services (including transportation); advocacy; assessment of goal progress and needs.
    12. Ensure all clinical documentation is completed and submitted in a timely manner providing review, revisions and approval of all documents sent to parties outside the office. Ensure team participation in quality enhancement components of the HOMEBUILDERS® model.
    13. Participate in all required supervisory training and supervisory meetings.
    14. Ensure therapists participate in all required training.
    15. Monitor model fidelity and program outcome data assisting therapists with analyzing and interpreting performance data.
    16. Conduct quality assurance reviews of client records.
    17. Complete professional development plans and performance reviews with therapists.
    18. Meet standard for ongoing client contact requirements.
    19. Ensure compliance with IFPS contract requirements.
    20. Work with management, HSA and VCBH Liaison on quality enhancement and improvement plans.
    21. ADMINISTRATIVE RESPONSIBILITIES
    22. Assume primary responsibility for hiring and on-the-job training of new staff.
    23. Follow proper procedures and personnel policies regarding staff, including hiring, disciplinary and discharge protocols.
    24. Ensure required personnel documents for staff are maintained.
    25. Keep clinical services manager informed of staff issues and concerns.
    26. Collect, review and approve timesheets, expense reports and check requests for accuracy and submit according to agency guidelines. Ensure agency protocols regarding petty cash, receipts, credit card usage, etc. are followed.
    27. Meet contract guidelines for submission of billings, invoices, and service reports.
    28. Assist the team in assessing its relationships with others in the organization.
    29. Participate in community groups and build strong relationships within the local community.
    30. Maintain positive working relationships with CFS staff and others in the community.
    31. Miscellaneous duties as assigned.

    QUALIFICATIONS:

    Must be committed to the HOMEBUILDERS® model. Must live in designated service area Ventura County and be at least 21 years of age. Masters graduate in social work or psychology with active California BBS license or registration as LMFT or LCSW, MFTI or ACSW in good standing. Fluent bilingual Spanish/English required with at least 4 years of experience working with children and families and at least 2 years supervisory/management experience; licensed 2 years and able to provide BBS clinical supervision to interns and licensed eligible therapists preferred. Ability to work with diverse individuals, to exercise discretion and maintain client and employee confidentiality. Demonstrate effective verbal and written communication skills. Previous experience with family preservation services a plus. Competent with Microsoft Suite including Word, e-mail and Internet. Competent using electronic health record systems. Valid California drivers license, reliable transportation, automobile insurance and maintain acceptable driving record as required by agency insurer. First aid and CPR certification, or ability to obtain within 30 days of hire. Must be able to use office equipment, such as computers, calculators, fax and copiers and perform a range of physical motions, including but not limited to: driving vehicle; sitting for long periods; standing; walking; and climbing stairs. Position requires working flexible hours, including evenings, weekends and holidays to meet the treatment interventions with families where issues arise. Able and comfortable using agency assigned vehicle to travel to client homes throughout Ventura County to provide services in client homes and in community settings. May be exposed to tobacco smoke, domestic animals, household pets and other conditions common to domestic environments. Successful background, Criminal clearance required – including Interface criminal history background, child abuse index and DOJ. Proof of a valid California drivers license, reliable transportation, automobile insurance and maintain an acceptable driving record as required by our insurer.

    Database Coordinator

    Full-time 40 hours
    Hourly rate: $22 - $25 DOE(Depending On Experience)

    JOB OVERVIEW:

    Under minimum supervision the Database Coordinator will assist in the design and development of the agency database and be primarily responsible for its ongoing maintenance.

    DUTIES:

      Essential responsibilities and duties may include but are not limited to the following:
    1. Design/customize, build, and test the application program according to specified business needs.
    2. Create program enhancements that enable a positive end- user experience.
    3. Organize, manage, and document pre and post development activities.
    4. Develop queries and/or stored procedures to extract meaningful information from the database.
    5. Collaborate with program directors and managers to gather report requirements and ensure proper development, testing and validation.
    6. Update existing reports as needed.
    7. Develop expertise with the agency database software.
    8. Support the creation and maintenance of data processing systems.
    9. Troubleshoot system and user problems, determine cause and initiate corrective action.
    10. Provide ongoing review and evaluation of agency data to insure accuracy and reliability.
    11. Support Directors and Managers with training for new and established users.
    12. Develop system documentation and a user instruction manual tailored to agency needs.
    13. Oversee system security and user access.
    14. Miscellaneous duties as assigned.

    QUALIFICATIONS:

    Bachelor’s degree in related field plus two years experience with computer information systems, software applications, report writing, providing support to users or equivalent experience. Experience working with various databases and data analysis. Candidate must be proficient in MS Access, Crystal Reports, SQL Server queries and stored procedures. Netsmart Tier system knowledge preferred. Background working in the nonprofit industry and knowledge of Electronic Health Record (EHR) is a plus. This position requires excellent communications skills and the ability to work effectively with others in a team environment, yet be self directed, as required. Valid California drivers license, reliable transportation, automobile insurance and maintenance of an acceptable driving record as required by our insurer. Maintain successful background and criminal clearance required.

    Program & Data Coordinator for Re-entry Services: Position ON HOLD

    Hourly rate: $17.00 per hour
    Full-time 30 hours per week

    JOB OVERVIEW:

    Responsible for the implementation of procedures, processes related to data collection and service coordination for Interface Reentry Services. Reports to Director of Reentry & Justice Services. As a member of the Reentry Services team, the Program & Data Coordinator supports the Director, Program Manager and other team members with processing referrals for service, preparing and disseminating weekly reports on client progress, and gathering and organizing data related to the project. The Program & Data Coordinator also fields calls from Community Partners related to referrals and services, and acts as a liaison and representative of the agency. May provide other administrative support to Department Director as needed. Regularly attends all mandatory meetings. Does not supervise any other staff or volunteer.

    DUTIES:

    1. Complete assigned data entry, reports, administrative or program projects thoroughly and timely.
    2. Develops and maintains organizational processes to monitor and update client data in electronic database.
    3. Maintains collaborative relationship with referring partner, Ventura County Probation Agency, and handles phone referrals and provides service coordination information.
    4. Liaisons with partner agencies as needed.
    5. Attend and participate in staff meetings, community meetings, trainings, as assigned.
    6. Work Collaboratively with all members of the reentry Services Team to support service coordination.
    7. Demonstrate knowledge of and acts according to Child and Elder Abuse Reporting laws.
    8. Provide support to the Program Manager, Department Director, and Program Staff.
    9. Monitor and maintain all equipment and supplies related to the program.
    10. Demonstrate a team spirit with the department, agency and community at large.
    11. Other duties as assigned.

    QUALIFICATIONS:

    Required: AA degree or 60 college units; or 2 years of administrative experience. Previously acquired solid level of administrative skills, detail oriented, ability to multi-task, program service understanding, excellent customer service, excellent oral and written communication skills. Experience providing assistance to multiple programs and various levels of staff, and accepts direction from multiple leadership level staff. Demonstrate intermediate to advanced skill level using Microsoft Office-including Word, Excel, Power Point, Publisher and database knowledge. Able to meet deadlines and assist in completion of time sensitive projects. Maintain confidentiality of client and staff information and records. Maintain successful background and criminal clearance required, including but not limited to, California Department of Justice (DOJ), Federal Bureau of Investigation (FBI), Department of Motor Vehicles (DMV) and may REQUIRE additional background check conducted by the Probation Agency, law enforcement agency or jail system. Proof of a valid California driver’s license, reliable transportation, automobile insurance and maintain an acceptable driving record as required by our insurer.

    Program Manager - Client Services - Human Trafficking Victim Assistance

    Exempt Position
    Annual $49,920 + DOE (Depending On Experience)

    JOB OVERVIEW:

    Responsible for the development and implementation of systems, outcomes analysis and day to day planning and operational administration of program staff, services, contract and community partners. Reports to the Director of Family Violence Intervention Services (FVIS). Serves as a Human Trafficking Caseworker pursuant to Evidence Code 1038.2.

    DUTIES:

    1. Provide direct supervision and support for the human trafficking victim assistance program staff and volunteers, both shelter and community based.
    2. Manage all service components to ensure compliance with contractual obligations, program objectives, efficiency of operations, quality assurance, and desired outcomes.
    3. Ensure services provided are survivor-centered, trauma-informed, and culturally responsive.
    4. Manage program shelter facility including monitoring the physical condition of the premises to ensure safety for staff and residents. Coordinate repairs as needed.
    5. Develop and implement forms, procedures and systems to track service deliverables.
    6. Develop ongoing recruitment strategies and training of program personnel and volunteers.
    7. Support department development and sustainability through grant writing and fundraising efforts.
    8. Develop and maintain collaborative partnerships with public and private community agencies in marketing, promotion and delivery of program services.
    9. Provide and analyze required reports and enter data into management information systems.
    10. Maintain necessary training and education requirements to train and manage program staff.
    11. Provide training and outreach to law enforcement, medical providers, homeless service providers and other community based organizations.
    12. Collaborate and coordinate integration of services with agency managers and staff.
    13. Represent agency at assigned community meetings, regional taskforces, councils or workgroups as assigned by Director.
    14. Other duties as assigned.

    QUALIFICATIONS:

    Requires a Bachelors degree in Counseling, Social Work or related field. Masters degree in Counseling or Social Work preferred. Must have a minimum of 2-years management, administrative and/or supervisory experience, plus five years experience working in the field of human trafficking assistance or with survivors of trauma such as domestic violence and sexual assault. Must be firmly grounded in ability to provide rigorous contract driven documentation and facilitate community trainings. Experience responding to crisis situations, providing case management and trauma informed care in a residential setting preferred. In depth knowledge of local community resources and experience collaborating with partners across systems, including but not limited to victim services, child welfare, law enforcement, education, public assistance, health care, legal aid and other nonprofit organization. Must have completed or be available to complete the required 60-hour Domestic Violence Counselor and Human Trafficking Caseworker training within 3 months of hire. Demonstrate excellent organizational, problem solving, and written and oral communications skills. Must be able to work independently and maintain flexibility. Must be available to provide afterhours support for staff by phone or in person. Experience working with Microsoft Office, Word, Publisher, Power Point and Excel. Bilingual English-Spanish or English-Mandarin speaking preferred. Must be familiar with mandatory child abuse reporting requirements. Requires reliable transportation, proof of a valid California drivers license and the ability to maintain an acceptable driving record as required by the insurance agency provider. Successful background and criminal clearance required and maintained.

    Project Specialist - Family Violence Intervention Services

    REVISED
    Hourly Rate: $18 per hours DOE (Depending On Experience)
    Part-time 20 hours per week

    JOB OVERVIEW:

    This position reports to the Family Violence Prevention Services Program Manager and provides training and technical assistance for specific projects,including but not limited to, medical providers and faith based organizations to promote early intervention and prevention of family violence. Provides support for other trainings and outreach activities both internally and externally as needed.

    DUTIES:

    1. Requires development and delivery of trainings for medical providers and other community organizations on family violence and technical assistance that promotes the continued knowledge and implementation of best-practices when working with victims and survivors of family violence.
    2. Develop and maintain strong working relationships with medical providers, clinics and community organizations and serve as a liaison between Interface and community partners.
    3. Participate in training and workshop development and implementation.
    4. Contribute to the integration of evidence-based practices as a part of all training and technical assistance efforts.
    5. Develop and maintain an understanding of the family violence field by attending trainings as well as reading current research and evidence-based background materials.
    6. Contribute to data collection and program evaluation efforts.
    7. Participate in staff meetings and supervision.
    8. Represent agency at assigned community meetings, taskforces, councils, workgroups or outreach events as assigned.
    9. Mandated reporter of child and elder abuse.
    10. Other duties as assigned.

    QUALIFICATIONS:

    Requires a minimum of a Bachelors degree. Masters degree in related field preferred. Experience working with family violence related issues such as intimate partner violence, elder abuse, child abuse, sexual assault or teen dating violence is required. Extensive knowledge of family systems, dynamics of domestic violence, substance abuse, child abuse, child development and the cycle of violence is required. Minimum of 2 years’ experience with public speaking and facilitating trainings with ability to engage a wide range of audiences is required. Must have ability to present and train effectively individually and with a co-presenter. Experience working with medical providers, and other community organizations highly desired. Must possess strong communication and crisis intervention skills, and must have firm knowledge of mandated reporting laws. Excellent written/verbal skills, time management and organizational skills required. Must be able to work independently and in a team and maintain flexibility. Must be available to work evenings and weekends as needed. Experience with private and/or public social service agencies desirable. Ability to handle complex tasks, and relate to a wide range of professionals is a must. Requires computer literacy with Microsoft Office. Requires completion of Domestic Violence Counselor and Human Trafficking Case Worker Training within three months of hire. Requires proof of a valid California driver’s license, reliable transportation, automobile insurance and maintenance of an acceptable driving record as required by our insurer. Maintenance of a successful background and criminal clearance required. Bilingual English/Spanish preferred.

    Shelter After Hours Support Staff - Human Trafficking

    1 position for Full-time 40 hours per week
    3 positions for Part-time 20 hours per week
    Bilingual Required
    Hourly Rate: $14 per hour
    Evening, overnight and weekend shifts

    JOB OVERVIEW:

    This position reports to Human Trafficking Client Services Program Manager and constitutes a member of the Family Violence Intervention Services team. Provides onsite, awake supervision of the shelter facility, grounds, and residents during assigned shifts. Provides client-centered advocacy and support for shelter residents, and to victims of human trafficking and domestic violence through the 24/7 crisis hotline, while ensuring safety and cultural responsiveness. Serves as a Human Trafficking Caseworker pursuant to Evidence Code 1038.2, as well as a domestic violence counselor as stated in California Evidence Code 1037.1.

    DUTIES:

    1. Responds to victims, service providers, and community members through the 24/7 crisis hotline. Assesses the needs of victims, provide crisis counseling, information, safety planning, and appropriate referrals; as well as case consultation to law enforcement and medical providers.
    2. Coordinate with On Call Responders for in-person emergency response to victims, when requested by law enforcement and medical providers.
    3. Provide supervision of shelter residents including emotional support and assistance with conflict resolution between residents.
    4. Respond to any emergencies that arise at the shelter and communicate with supervisor as appropriate.
    5. Maintain updated case notes, service logs and other documentation as required.
    6. Provide frequent housekeeping duties as assigned and participate in shelter activities.
    7. Develop appropriate relationships and maintain appropriate boundaries with clients.
    8. Maintain lines of communication with supervisor and other program staff following each shift or for assistance when troubleshooting.
    9. Conduct shelter supply inventories and facility safety checks and submit logs on a regular basis.
    10. Support a positive working environment and work successfully as a member of a team.
    11. Participate in scheduled staff meetings and in-service trainings as required.
    12. Other duties as assigned.

    QUALIFICATIONS:

    Bilingual required; English/Spanish or English/Mandarin. Requires a minimum of a Bachelors Degree in Psychology, Social Work, or related field or equivalent experience working with victims of trauma in a residential setting including: child abuse, domestic violence, sexual assault or human trafficking. Ability to handle emergency/crisis situations, as well as possess strong skills in decision making, case management, conflict resolution, leadership and excellent time management skills. Must be able to prioritize tasks, organize thoughts and communicate well both verbally and in writing. Ability to work independently with minimal supervision. Requires flexibility with schedule with after hours and overnight availability. Must be sensitive and competent to serve clients from diverse cultures. Must have completed or be available to complete the required 60-hour human trafficking and domestic violence trainings within 3 months of hire. Must maintain the confidentiality of the shelter locations as well as information pertaining to clients receiving services. Requires ability to collaborate with agency staff and community partners while demonstrating exemplary customer service. Must be computer literate with Microsoft Office and the internet. Must be familiar with mandatory child abuse reporting requirements and domestic violence advocacy services. Requires reliable transportation, proof of a valid California drivers license and the ability to maintain an acceptable driving record as required by the insurance agency provider. Successful background and criminal clearance required and maintained.

    Therapist

    Hours: Full-time 40 hours per week
    Hourly Rate: $21.50 + DOE (Depending on Experience)
    Spanish Preferred

    Successful candidates must have:
    An active California BBS registration or License for LMFT (IMF) or LCSW (ASW). Please list on your resume.
    Able to assess, diagnose, complete treatment plan, provide individual/family/collateral therapy and case management services.
    Able to provide evidence based treatment interventions to children/youth experiencing moderate to severe social/emotional, trauma, victimization issues.
    Able to comply with California Medi-Cal documentation standards, productivity goals and electronic health records.

    JOB OVERVIEW:

    Works under clinical and program supervision. Represents organization/program in contacts with youth and families, and the community. Applies professional knowledge, experience and independent judgment to complex tasks within a specialized field of knowledge. Report to Clinical Services Manager. Provide individual, group and family therapy to children, youth and families according to Interface Mental Health (IMH) standards. May provide services in multiple locations including Interface sites, schools, homes or community partner locations. Participate in a multidisciplinary team approach in conceptualization and implementation of therapeutic intervention and linkage. Develop and implement strategies with the treatment team to meet intended goals. Regularly attend all mandatory meetings.

    DUTIES:

    1. Participate as a member of the mental health department team.
    2. Develop collegial relationships with on site and off site team members.
    3. Provide culturally proficient treatment services to referral client and family.
    4. Engage and include client, and family members in treatment utilizing evidence based practice models prescribed by the clinical manager/supervisor.
    5. Maintain fidelity of evidence based treatment protocols.
    6. In collaboration and with direction of management/management designee, complete clinical assessment including bio-psychosocial, outcome measures, diagnosis and additional inventories with clients and family members to assess their strengths and needs from a clinical perspective.
    7. Development treatment plans with measurable goals and objectives with the client, family and applicable treatment partners.
    8. Maintain current knowledge of activities occurring with the youth and family during the course of intervention-including progress with required assessments/evaluations and any coordinated treatment goals.
    9. Provide clinical proficient, regularly scheduled therapy as agreed upon in the treatment plan according to IMH standards and in compliance with CAMFT, Ca BBS and/or NASW standards.
    10. Complete and submit according to IMH standards all required documentation and statistical information into electronic health records or network forms timely.
    11. Maintain the program required case load and designated billable units of service.
    12. Participate actively in all treatment team meetings, case review and clinical supervision.
    13. If licensed eligible clinical supervisor to actively complete BBS requirements to expedient licensure.
    14. Maintain all BBS and Interface requirements to ensure eligible to practice.
    15. Requires mandatory reporting, including Tarasoff.
    16. Work cooperatively with all team members engaging with respect and integrity, and provide clinical support to non-clinical team members.
    17. Engage and collaborate with community partners and participating agencies.
    18. Attend appropriate seminars/trainings/workshops (CEUs) with management approval.
    19. Other duties as assigned.

    QUALIFICATIONS:

    Preferred licensed MFT or MSW in good standing with California BBS with experience providing trauma informed treatment and case management including comprehensive mental health assessment and development of client centered outcomes driven treatment plan, progress documentation and robust discharge planning with client and family. May be a registered IMF or ASW. Fluent bilingual Spanish/English required. Competent to provide culturally proficient treatment a must. Collaborative team player, good communicator, family systems and trauma informed approach. Community based treatment – comfortable providing clinical services in the field at multiple community service sites, with experience maintaining fidelity of evidence based treatment. Must be firmly grounded in child development - early child and adolescent development, clinical skills required for successfully addressing issues in children, youth and families including but not limited to school, performance or behavior, depression or anxiety, poor or limited impulse control, social skills, substance abuse, domestic violence, child abuse, aggressive or violent behavior, self-injurious behavior, thought disorder symptoms, and family dysfunction. Demonstrate strong crisis intervention skills and a firm knowledge of mandated reporting laws. Knowledge of or training in evidence based interventions and models including but not limited to Motivational Interviewing, Seeking Safety, Triple P, PCIT, TF-CBT, ITCT-A, 40-Hour Domestic Violence Training. Must be able to manage full caseload and comply with performance expectations and work effectively and efficiently with youth and families from diverse socioeconomic and cultural backgrounds. Need a working knowledge of Ventura County community resources with flexibility to respond to multiple organizations requirements. Must be able to function in a team environment and interact productively with all members, both internal and external stakeholders, yet be able to work independently when required. Must have solid writing skills to satisfy project documentation requirements. Flexible and non-structured work hours. Afternoon and evening service delivery. Experience working with Microsoft Office, electronic health record and documenting. Successful background and criminal clearance required, including but not limited to, California Department of Justice (DOJ), Federal Bureau of Investigation (FBI) and Department of Motor Vehicles (DMV). Proof of a valid California drivers license and reliable transportation, automobile insurance and maintain an acceptable driving record as required by our insurer.

    Therapist-Field Based-Homebuilders Program

    Hours: Full-time 40 hours per week
    Hourly Rate: $23.00 + DOE (Depending on Experience)
    Bilingual Required

    HOMEBUILDERS® – Evidence based, Intensive Family Preservation program designed to keep children and families safe and prevent the unnecessary out of home placement of children.
    HOMEBUILDERS® - Values and beliefs include:
    Safety is our highest priority; we cannot predict which situations are most amenable to change; a crisis is an opportunity to change; it is our job to motivate clients and instill hope; children can be brought up in different kinds of families; people are doing the best they can; it is our basic job to empower family members; it is helpful for us and the family to think of ourselves as “personal scientists”; it is important to minimize barriers to service.
    HOMEBUILDERS® - Components include:
    Services provided in the natural environment; Intensive Services; Brevity of Services; Low Caseload; 24 hour a day availability to Clients; Single Therapist Operating within a Team; Supervision and Consultation; Accountability; Ongoing Training and Quality Enhancement.
    HOMEBUILDERS® - Intervention Activity:
    Promote Safety; Individually Tailored Services; Engagement and Motivation Enhancement; Comprehensive Assessment; Goal Setting/Service Planning; Cognitive/Behavioral Approach; Teaching/Skill Development; Provision of Concrete Services; Collaboration/Advocacy; Transition/Service Closure.

    JOB OVERVIEW:

    Provide family preservation services as delineated in the HOMEBUILDERS® Standards, including crisis intervention, counseling, skill building, concrete services, and advocacy. This position reports to the clinical program supervisor within the Interface Mental Health Department and will ensure service delivery and all therapists components are in adherence and consistent to HOMEBUILDERS® Standards. Therapists will be supervised to employ trauma informed care practices with families and self-care practices as team members.

    DUTIES:

      PROGRAM RESPONSIBILITIES
    1. Serve non-court ordered families whose children are at imminent risk of placement and who meet eligibility for HOMEBUILDERS.
    2. Provide services primarily in client homes or community locations, travel to meet with client/families in homes or other community locations preferred by the family.
    3. Maintain a flexible workweek to schedule sessions at times that are convenient for families, and when problems are likely to occur, which may include evenings, weekends and holidays.
    4. Complete client intake session within 24 hours of referral.
    5. Schedule assessment session as soon as possible but no later than 24 hours after referral.
    6. Therapist will be available to provide support and interventions outside of regularly scheduled sessions with client/families.
    7. Acts as part of the treatment team to ensure client/families receive support and interventions 24/7. Obtain coverage by supervisor or supervisor's designee if unavailable for an extended time- period (e.g., assigned shift).
    8. Provide back-up for the other program therapist(s) as needed, per on call coverage plan.
    9. Typically works with approximately 1-2 families in Tier 1 and/or 2-4 families in Tier 2 at a time – 2-3 clients at a given time and approximately 18 families per year.
    10. Provide 8-10 hours of service to a family per week, totaling 40 or more hours of face-to-face contact per family over a 4-6-week period.
    11. Participate in weekly team consultation meeting.
    12. Collaborate with assigned CFS social worker frequently and regularly and attend family team meetings.
    13. Consult with the supervisor about every family, at least, once per week following guidelines regarding consulting with supervisor,
    14. Assess safety, structure the environment and use clinical strategies designed to promote safety.
    15. Provide a range of clinical, concrete and advocacy services to family members that are consistent with the HOMEBUILDERS®" model and the family's values, learning styles, lifestyle, circumstances and culture
    16. Develop and maintain a positive, collegial working relationship with family members.
    17. Assume responsibility for motivating families and employ motivation enhancement strategies.
    18. Conduct comprehensive, strength-focused assessment process and collaborate with family members and referents in developing intervention goals and service plans.
    19. Utilize research-based cognitive/behavioral strategies to facilitate behavior change and utilize a variety of teaching methods.
    20. Advocate for and provide concrete goods and services (including transportation) that are directly related to the family's goals, while teaching family members to meet these needs on their own.
    21. Collaborate and advocate with formal and informal community resources and systems, while teaching family members to advocate for themselves.
    22. Assess goal progress and families' ongoing needs.
    23. Complete and submit all clinical documentation in a timely and accurate manner.
    24. Participate in quality enhancement components of the HOMEBUILDERS® model.
    25. Participate in all required therapist training and activities; Review performance data to identify needed areas for improvement.
    26. Work with supervisor to complete professional development plans, performance reviews, quality plans, and comply with all HOMEBUILDERS® contract requirements.
    27. ADMINISTRATIVE RESPONSIBILITIES
    28. Submit all required personnel documents, as directed.
    29. Complete and submit all agency paperwork in a timely and accurate manner using TIER and HOMEBUILDERS required online data management system for all clinical documentation.
    30. Establish and maintain positive working relationships with referring agency staff and other community professionals.
    31. Represent the agency in community meetings and on interagency teams as directed.
    32. Other duties as assigned.

    QUALIFICATIONS:

    Must be committed to the HOMEBUILDERS® model. Must live in designated service area – Ventura County and be at least 21 years of age. Masters graduate in social work or psychology with active California BBS MFTI or ASW (clinical supervision provided), LMFT or LCSW in good standing. Fluent bilingual Spanish/English required with at least 2 years of experience working with children and families. Ability to work with diverse individuals providing culturally proficient treatment, to exercise discretion and maintain client confidentiality. Demonstrate effective verbal and written communication skills. Previous experience with family preservation services a plus. Competent with Microsoft Suite including Word, e-mail and Internet. Competent using electronic health record systems. Valid California driver's license, reliable transportation, automobile insurance and maintain acceptable driving record as required by agency insurer. First aid and CPR certification, or ability to obtain within 30 days of hire. Must be able to use office equipment, such as computers, calculators, fax and copiers and perform a range of physical motions, including but not limited to: driving vehicle; sitting for long periods; standing; walking; and climbing stairs. Position requires working flexible hours, including evenings, weekends and holidays to meet the treatment interventions with families where issues arise. Able and comfortable using agency assigned vehicle to travel to client homes throughout Ventura County to provide services in client homes and in community settings. May be exposed to tobacco smoke, domestic animals, household pests and other conditions common to domestic environments. Successful background and criminal clearance required – including Interface criminal history background, child abuse index and DOJ. Proof of a valid California drivers license, reliable transportation, automobile insurance and maintain an acceptable driving record as required by our insurer.