Employment

Interface Children & Family Services complies with the ADA and considers reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions.

Interface children & Family Services is an equal opportunity employer committed to providing employment opportunities to all employees and applicants without regard to age, race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding or related conditions), gender, gender identity and gender expression (includes transgender and transitioning or transitioned persons), sexual orientation, marital status, national origin (including language use and possession of a driver’s license issued to persons unable to prove their presence in the united states is authorized under federal law), ancestry, disability (mental and physical, including HIV and aids), medical condition (cancer/genetic characteristics/genetic information), military and veteran status, denial of pregnancy disability leave or reasonable accommodation.

Positions will remain open for at least 5 working days from date of posting. If you are interested in any employment opportunity listed here, fax your resume with a letter of interest to 805-200-3765, e-mail it to us, or mail it to:

Interface Children & Family Services
Attn: Kim Mora, Human Resources Director
4001 Mission Oaks Blvd., Suite I
Camarillo, CA 93012
Email: hrstaff@icfs.org

Please scroll down to see all current openings

211 Call Specialist

1FTE 40 hr Bilingual required- Evening hours between 1pm-11pm weekday, some weekend availability a must, with potential overnight coverage availability.
1FTE 40 hr Bilingual preferred- Mid-day weekday coverage between 11am-9pm weekday, some weekend availability a must.
.5 FTE 20-29 hr Bilingual preferred- Mid-day weekday coverage between 11am-9pm weekday, some weekend availability a must.

Hourly Rate:

$13 per hour (non-bilingual)

$14 per hour (includes bilingual incentive)

+$1 per hour overnight premium pay for hours worked between 10pm and 6am

JOB OVERVIEW:

Deliver high quality, professional information and referral services to callers and actively support department functions. Assess caller needs, search online database for organizations that are capable of meeting those needs, provide caller with referrals to multiple organizations and thoroughly document each call. Other duties as assigned.

Work varied hours, including overnights, weekends and holidays as needed.

DUTIES:

  1. Provide high quality, multidimensional information and referral services to callers from multiple counties.
  2. Help each caller identify their health and human service needs.
  3. Thorough documentation of each call in call handling database.
  4. Active participant in keeping resource database updated with accurate information about community resources.
  5. Actively support Call Center team and management in maintaining and developing services.
  6. Report technical or programmatic issues as needed.
  7. Attend training sessions and staff meetings as needed.
  8. Work varied hours, including nights, weekends and holidays as needed.
  9. Extended hours as needed in times of disaster in any county served.
  10. Other duties as assigned.

QUALIFICATIONS:

  • Bilingual (English/Spanish) REQUIRED.
  • Effective, accurate written(English) and verbal (English and Other Alternate Language) communication required.
  • Excellent customer service skills required, particularly in relation to phone-based services.
  • Minimum AA degree or equivalent experience.
  • 1 to 2 years experience in call center preferred.
  • Familiarity with social services delivery systems strongly preferred.
  • Must work well in a team environment.
  • Must show personal initiative for following guidelines and directions.
  • Must have strong skills in use of computer and telephone communication and documentation.
  • Successful background and criminal clearance required.
  • 211 Contact Specialist - Spanish, Vietnamese, Cantonese, Mandarin

    Full-time 40 hours per week
    Work varied hours, including nights, weekends and holidays as needed
    Base Pay Rate: $16 per hour (included active AIRS CIRS Certification)

    JOB OVERVIEW:

    Deliver high quality, professional information and referral services to contacts via call, text or email and actively support department functions. Assess contact needs, search online database for organizations that meet those, provide contacts with referrals to multiple organizations and thoroughly document each contact. Access and enter contact data into multiple platforms for information and referral and homeless coordination. Other duties as assigned.

    Work varied hours, including nights, weekends and holidays as needed.

    DUTIES:

    1. Provide high quality, multidimensional information and assistance services to contacts from multiple counties via call, text, or email.
    2. Homeless Coordination across multiple counties using HMIS and other coordination tools.
    3. Use of multiple programs and databases for resource searches, information collection.
    4. Thorough documentation of each contact.
    5. Active participant in keeping resource database updated with accurate information about community resources.
    6. Follow-up and advocacy for contacts.
    7. Actively mentor and train 2-1-1 team members.
    8. Actively support management in maintaining and developing services.
    9. Report technical or programmatic issues as needed.
    10. Attend training sessions and staff meetings as needed.
    11. Extended hours as needed in times of disaster in any county served.
    12. Other duties as assigned.

    QUALIFICATIONS:

  • Bilingual (English/Spanish) Preferred.
  • Effective, accurate written (spelling and grammar)and verbal communication required.
  • Minimum AA degree or equivalent experience.
  • 1 to 2 years experience in contact center preferred.
  • Obtain and maintain AIRS Certification within 1 year of eligibility.
  • Familiarity with social services delivery systems strongly preferred.
  • Must work well in a team environment.
  • Must have strong skills in use of computer and telephone communication and documentation.
  • Must show personal initiative for following guidelines and directions.
  • Must have strong skills in use of computer and telephone communication and documentation.
  • Successful background and criminal clearance required.
  • Fund Development & Marketing/Assistant

    Part-Time 20 hours per week
    HOURLY RATE: $18

    JOB OVERVIEW:

    Reports to the Associate Director of Development and Marketing. Performs tasks with a high degree of professionalism and attention to detail. Maintains high performing contact database and positive relations with the board of directors, other donors and volunteers. Completes development and marketing assignments that support the smooth operation of the Fund Development Department.

    DUTIES

    Essential responsibilities and duties may include, but are not limited to the following:

    1. Administrative duties including making calls, written correspondence, calendaring and committee meeting preparation and follow up.
    2. Primarily responsible for donor database functionality that supports and streamlines fund development operations including: creating records, editing contact information and producing mail merges, queries, reports and lists utilizing the database.
    3. Implements all phases of gift processing, including acknowledging gifts within 72 hours of receipt, whenever possible. Assists with implementation and upkeep of recognition plan.
    4. Generates giving and special events lists and reports.
    5. Assists with special events planning and execution which at times, may require nights and/or week-ends.
    6. Assists with graphic design and social media related tasks as needed.
    7. Maintains responsive and supportive communications with volunteer leaders and special events volunteers.
    8. Other duties as assigned.

    QUALIFICATIONS:

    Bachelor’s degree or equivalent experience and a minimum of 2-3 years experience in an office or non-profit setting. Fund development and special events experience utilizing events software, along with a desire to work in the non-profit sector is a plus. Working knowledge of Outlook, Word, Excel, PowerPoint and Facebook. E-Tapestry or Raisers Edge database knowledge a plus. Must be detail-oriented, organized and able to multi-task. Must communicate effectively with staff and public. Excellent oral and written skills are needed. Must be self-motivated and team oriented, and possess strong English grammar skills. Requires reliable transportation, auto insurance, a valid California driver’s license and the ability to maintain an acceptable driving record as required by our insurer. Maintain a successful background and criminal clearance required.

    Licensed Clinical Services Manager

    Exempt
    Salary: $60,000 + DOE (Depending on experience)

    JOB OVERVIEW:

    Responsible for the development and implementation of systems, outcomes analysis and day to day planning and operational administration of service site, mental health staff, services, contracts and community partners. Participate as member of Mental Health Management Team. Participate as member of agency Leadership Team. Report to the Mental Health & Youth Services Director.

    GENERAL DUTIES:

    1. Manage service components on a regular basis to insure compliance with contractual obligations, program objectives, and fidelity of evidence based models and efficiency of operation.
    2. Complete review of all data and documentation submitted by assigned staff and volunteers in compliance with departmental and contract standards.
    3. Maintain BBS license and clinical certifications to meet requirements of the position.
    4. Provide excellent personnel management, leadership and mentorship to assigned staff.
    5. Provide day to day coordination and management of assigned Interface location to ensure effective, efficient and excellent operations.
    6. Participate in annual strategic planning process and development of annual budgets, development and monitoring of current year program budget, program statistics, deliverables, outcomes and training.
    7. Provide and analyze monthly and required reports and statistics to management information systems.
    8. Develop and maintain collaborative partnerships with public and private community agencies in marketing and promotion of departmental and agency services through outreach, community development, grant writing and fundraising efforts.
    9. Participate on agency committees, taskforces or workgroups as assigned by Director to collaborate and coordinate integration of services within the agency.
    10. Participate on community committees, taskforces, councils and workgroups as assigned by Director to collaborate and coordinate services within the community.
    11. Other duties as assigned.

    QUALIFICATIONS:

    Preferred applicant will hold a California BBS license as MFT or LCSW in good standing and be an experienced manager and clinical supervisor with a minimum of 2 years management, administrative, staff and clinical supervisory experience; or equivalent years providing excellent clinical treatment services as a registered MFT or ASW with relevant management experience. Must be firmly grounded in ability to supervise multidisciplinary staff providing clinical and case management services with a trauma informed care and family strengthening framework. Demonstrate competency to meet rigorous DMH clinical standards of evidence based treatment. Demonstrate culturally competent and informed clinical skills, training and supervision skills required to train staff to quickly develop therapeutic alliance, complete comprehensive assessment administering assessment tools, mental health diagnosis, outcomes driven treatment plans, service documentation, discharge planning. Demonstrate a thorough understanding of provision of treatment interventions for probation involved youth, children/youth exposed to violence, child welfare and psychiatric involved youth. Expertise with mandated reporting, Tarasoff, laws governing 5150, 5585 in collaboration with law enforcement and county psychiatric teams. Working knowledge of the following community partner systems: law enforcement, child welfare services, county behavioral health and schools. Working knowledge of the following: family systems, parenting interventions, cognitive behavioral interventions, developmental theory, expressive therapies, trauma therapies and attachment theory. Knowledge of evidence based practices such as Restorative Justice, Motivational Interviewing, Seeking Safety, TF-CBT, CBT, DBT, Triple P or PCIT. Knowledge of research and/or evidence based treatment principles and fidelity monitoring. Demonstrate excellent organizational, mentorship, leadership skills; problem solving and negotiation skills; building and maintaining community partnerships; effective written and oral communications skills. Must be able to work independently and maintain flexibility, completing multiple projects simultaneously. Experience and comfort working with Microsoft Office Suite. Experienced with electronic health records and database systems. Criminal clearance required, including Interface criminal history background, child abuse index and DOJ. Proof of a valid California driver’s license, reliable transportation, automobile insurance and maintain an acceptable driving record as required by our insurer.

    Office Assistant I - Thousand Oaks Location

    Intermittent - 15 hours per week
    Hourly Rate: $14

    JOB OVERVIEW:

    Under general supervision by management, this position is responsible for providing administrative and project support to the site where located, excellent customer service to staff and stakeholders, participating as a valued member of the mental health services team, and the agency. Demonstrate a spirit of community, excellence, integrity, respect and service. Represent the agency mission, vision and values.

    GENERAL DUTIES:

    1. Greet and receive incoming calls and walk-in traffic, identifying need while following appropriate engagement and referral process.
    2. Responds to requests from the community for general information about the site/agency, services, programs, activities and resources.
    3. Provide administrative and project support to manager or designee at the site.
    4. Maintain outreach materials and lobby information at the site.
    5. Complete assigned data entry, reports, administrative or program projects thoroughly and timely.
    6. Process and receive orders.
    7. Delivery of sensitive documents to various departments and community stakeholders.
    8. Participate in community outreach activities and department events.
    9. Liaison with department and administrative staff located at Headquarters in Camarillo.
    10. Liaison with manager or designee at the local site.
    11. Attend department and agency staff meetings and trainings.
    12. Attend scheduled program/site staff meetings.
    13. Demonstrate a team spirit with the department, agency and community at large.
    14. Reflect the Interface MVV in daily interactions and project performance.
    15. Other duties as assigned.

    QUALIFICATIONS:

    Required: BA/BS or equivalent years of experience; one to two years of administrative experience; previously acquired solid level of administrative skills, detail oriented, ability to multi-task, project completion, excellent customer service, excellent oral and written communication skills. Bilingual English Spanish Preferred. Experience providing assistance to multiple programs and various levels of staff. Able to accept task assignment from multiple managers or management designee. Demonstrate intermediate to advanced skill level using Microsoft Office-including Word, Excel, Power Point, Publisher and database knowledge. Able to meet deadlines and assist in completion of time sensitive projects. Maintain confidentiality of client and staff information and records. Requires criminal clearance, proof of a valid California driver’s license, reliable transportation, automobile insurance and maintenance of an acceptable driving record as required by our insurer.

    On-Call Responder - Family Violence Intervention Services

    On-going Posting
    Bilingual Required - Spanish or Mandarin
    Hourly rate: $15 per hour
    Intermittent On-Call 0 to 19 hours per week

    Female preferred based on client ratios

    JOB OVERVIEW:

    Reports to the Human Trafficking Client Service Program Manager in collaboration with the DV Shelter Services & Response Team Program Manager and constitutes a member of the Family Violence Intervention Services Department. Provides crisis response and assistance to victims and survivors of domestic violence and human trafficking through the agency's 24/7 Crisis Hotline. Serves as a Domestic Violence Counselor as stated in California Evidence Code 1037.1, as well as a Human Trafficking Caseworker pursuant to Evidence Code 1038.2.

    DUTIES:

    1. Answer the 24/7 crisis hotline and respond timely in person to victims, assess for immediate needs, provide crisis counseling, information, safety planning, and appropriate referrals.
    2. Maintain client confidentiality pursuant to Evidence Codes 1037.1 and 1038.2.
    3. Provide consultation and coordination to law enforcement and medical providers.
    4. Participate in intake process, placement and/or relocation of clients.
    5. Facilitate transportation to emergency shelter or other safe location.
    6. Complete and submit all required documentation in a timely manner.
    7. Develop appropriate relationships and maintain appropriate boundaries with clients, as well as community members, partnering agencies an coworkers.
    8. Participate in assigned community outreach activities, including speaking engagements, training and groups.
    9. Maintain lines of communication with supervisor, following each shift and/or for assistance when troubleshooting.
    10. Support a positive working environment and work successfully as a member of a team.
    11. Serve as a liaison with community partners and volunteers.
    12. Participate in regularly scheduled staff meetings, volunteer and in-service trainings.
    13. Other duties as assigned.

    QUALIFICATIONS:

    Bilingual required, English/Spanish or English/Mandarin. Requires a minimum of a Bachelors Degree in Psychology, Social Work, or related field or equivalent experience working in the field of human trafficking, domestic violence or sexual assault. Ability to handle emergency/crisis situations, as well as possess strong skills in decision making, case management, conflict resolution, leadership and excellent time management skills. Must be able to prioritize tasks, organize thoughts and communicate well both verbally and in writing. Ability to work independently with minimal supervision. Requires flexibility with schedule as crisis situations may necessitate staff to respond outside of normal schedule. Must be sensitive and competent to serve clients from diverse cultures. Must have completed or be available to complete the required 60-hour human trafficking and domestic violence trainings within 3 months of hire. Must maintain the confidentiality of the shelter locations as well as information pertaining to clients receiving services. Requires ability to collaborate with agency staff and community partners while demonstrating exemplary customer service. Must be computer literate with Microsoft Office and the internet. Must be familiar with mandatory child abuse reporting requirements and domestic violence advocacy services. Requires reliable transportation, proof of a valid California driver’s license and the ability to maintain an acceptable driving record as required by the insurance agency provider. Successful background and criminal clearance required.

    Shelter After Hours Support Staff - Human Trafficking

    Intermittent 15-19 hours per week
    Bilingual Required
    Hourly Rate: $15 per hour
    Evening, overnight and weekend shifts

    Female preferred based on client needs & ratios

    JOB OVERVIEW:

    This position reports to Human Trafficking Client Services Program Manager and constitutes a member of the Family Violence Intervention Services team. Provides onsite, awake supervision of the shelter facility, grounds, and residents during assigned shifts. Provides client-centered advocacy and support for shelter residents, and to victims of human trafficking and domestic violence through the 24/7 crisis hotline, while ensuring safety and cultural responsiveness. Serves as a Human Trafficking Caseworker pursuant to Evidence Code 1038.2, as well as a domestic violence counselor as stated in California Evidence Code 1037.1.

    DUTIES:

    1. Responds to victims, service providers, and community members through the 24/7 crisis hotline. Assess for basic needs. Provides crisis counseling, information, safety planning, and appropriate referrals; as well as case consultation to law enforcement and medical providers.
    2. Provide supervision of shelter residents, including emotional support and assistance with problem solving and conflict resolution between residents.
    3. Respond to any emergencies that arise at the shelter and communicate with supervisor as appropriate.
    4. Enter program data into data management systems.
    5. Maintain updated case notes, service logs and other documentation as required.
    6. Provide frequent housekeeping duties as assigned and participate in shelter activities.
    7. Develop appropriate relationships and maintain appropriate boundaries with clients.
    8. Maintain lines of communication with supervisor and other program staff following each shift or for assistance when troubleshooting.
    9. Conduct shelter supply inventories and facility safety checks and submit logs on a regular basis.
    10. Prepare outreach brochures and materials for community events.
    11. Support a positive working environment and work successfully as a member of a team.
    12. Participate in scheduled staff meetings and in-service trainings as required.
    13. Other duties as assigned.

    QUALIFICATIONS:

    Bilingual required; English/Spanish or English/Mandarin. Requires a minimum of a Bachelors Degree in Psychology, Social Work, or related field or equivalent experience working with victims of trauma in a residential setting including: child abuse, domestic violence, sexual assault or human trafficking. Ability to handle emergency/crisis situations, as well as possess strong skills in decision making, case management, conflict resolution, leadership and excellent time management skills. Must be able to prioritize tasks, organize thoughts and communicate well both verbally and in writing. Ability to work independently with minimal supervision. Requires flexibility with schedule with after hours and overnight availability. Must be sensitive and competent to serve clients from diverse cultures. Must have completed or be available to complete the required 60-hour human trafficking and domestic violence trainings within 3 months of hire. Must maintain the confidentiality of the shelter locations as well as information pertaining to clients receiving services. Requires ability to collaborate with agency staff and community partners while demonstrating exemplary customer service. Must be computer literate with Microsoft Office and the internet. Must be familiar with mandatory child abuse reporting requirements and domestic violence advocacy services. Requires reliable transportation, proof of a valid California driver’s license and the ability to maintain an acceptable driving record as required by the insurance agency provider. Successful background and criminal clearance required and maintained.

    Therapist - Revised Bilingual Preferred

    On-Going Posting with no current openings
    Hours: Full-time 40 hours per week
    Hourly Rate: $21.50 + DOE (Depending on Experience)
    Bilingual Preferred

    Successful candidates must have:
    An active California BBS registration or License for LMFT (IMF) or LCSW (ASW). Please list on your resume.
    Able to assess, diagnose, complete treatment plan, provide individual/family/collateral therapy and case management services.
    Able to provide evidence based treatment interventions to children/youth experiencing moderate to severe social/emotional, trauma, victimization issues.
    Able to comply with California Medi-Cal documentation standards, productivity goals and electronic health records.

    JOB OVERVIEW:

    Works under clinical and program supervision. Represents organization/program in contacts with youth and families, and the community. Applies professional knowledge, experience and independent judgment to complex tasks within a specialized field of knowledge. Report to Clinical Services Manager. Provide individual, group and family therapy to children, youth and families according to Interface Mental Health (IMH) standards. May provide services in multiple locations including Interface sites, schools, homes or community partner locations. Participate in a multidisciplinary team approach in conceptualization and implementation of therapeutic interventions and linkage. Develops and implements strategies with the treatment team to meet intended goals. Regularly attends all mandatory meetings.

    DUTIES:

    1. Participate as a member of a clinical treatment team.
    2. Under the direction of management/management designee, complete clinical assessment including bio-psychosocial, Outcome Measures, 5-Axis diagnosis, GAF and/or additional inventories with clients to assess their strengths and needs from a clinical perspective.
    3. Develop Master Treatment Plan or Plan of Care goals with the youth, family and applicable treatment partners.
    4. Provide clinical proficient, regularly scheduled therapy as agreed upon in the treatment plan according to IMH standards and in compliance with CAMFT, Ca BBS and/or NASW standards.
    5. Complete and submit according to IMH standards all required documentation and statistical information.
    6. Maintain the program required case load and designated billable units of service.
    7. Participate actively in all treatment team meetings, collaborative agency meetings, training, IMH staff meetings and clinical supervision.
    8. Coordinate with the applicable treatment team,other agencies and affiliates when appropriate to implement treatment plan.
    9. Maintain current knowledge of activities occurring with the youth and family during the course of intervention - including progress with required assessments/evaluations and any coordinated treatment goals.
    10. Requires mandatory reporting, including Tarasoff.
    11. Work cooperatively with all team members, collaborating and participating agencies and provide clinical support to non-clinical team members.
    12. Attend appropriate seminars/trainings/workshops (CEUs) with management approval.
    13. Maintain fidelity of evidence based treatment protocols.
    14. Other duties as assigned.

    QUALIFICATIONS:

    Preferred licensed MFT or MSW in good standing with California BBS with experience providing trauma informed treatment and case management including comprehensive mental health assessment and development of client centered outcomes driven treatment plan, progress documentation and robust discharge planning with client and family. May be a registered IMF or ASW. Comfortable working with a bilingual Spanish/English interpreter in session. Competent to provide culturally proficient treatment a must. Fluent Bilingual Spanish/English preferred. Collaborative team player, good communicator, family systems and trauma informed approach. Community based treatment, comfortable providing clinical services in the field at multiple community service sites, with experience maintaining fidelity of evidence based treatment. Must be firmly grounded in child development - early child and adolescent development, clinical skills required for successfully addressing issues in children, youth and families including but not limited to school, performance or behavior, depression or anxiety, poor or limited impulse control, social skills, substance abuse, domestic violence, child abuse, aggressive or violent behavior, self-injurious behavior, thought disorder symptoms, and family dysfunction. Demonstrate strong crisis intervention skills and a firm knowledge of mandated reporting laws. Knowledge of or training in evidence based interventions and models including but not limited to Motivational Interviewing, Seeking Safety, Triple P, PCIT, TF-CBT, ITCT-A, 40-Hour Domestic Violence Training. Must be able to manage full caseload and comply with performance expectations and work effectively and efficiently with youth and families from diverse socioeconomic and cultural backgrounds. Need a working knowledge of Ventura County community resources with flexibility to respond to multiple organizations requirements. Must be able to function in a team environment and interact productively with all members, both internal and external stakeholders, yet be able to work independently when required. Must have solid writing skills to satisfy project documentation requirements. Flexible and non-structured work hours. Afternoon and evening service delivery. Experience working with Microsoft Office, electronic health record and documenting. Successful background and CRIMINAL CLEARANCE REQUIRED, including but not limited to, California Department of Justice (DOJ), Federal Bureau of Investigation (FBI) and Department of Motor Vehicles (DMV). Proof of a valid California driver's license and reliable transportation, automobile insurance and maintain an acceptable driving record as required by our insurer.