Anti-Trafficking Case Worker III
On-Site, In Person Direct Services, and Remote Phone Services
Bilingual Required (Spanish)
Fulltime Hours: Monday-Friday 8:00a-5:00p
Base Pay Rate: $19.00 + $1.00 Bilingual Incentive with Certification
JOB OVERVIEW:
The Ventura County Human Trafficking Task Force (VCHTTF) is an enhanced collaborative committed to serving justice and healing to survivors of human trafficking in Ventura County. The Anti-Trafficking Case Worker III reports to the HT Task Force Program Manager and constitutes a member of the Human Trafficking Prevention & Intervention Department (HTPI). This position will provide direct services to all survivors identified through the VCHTTF that are trauma-informed, client-centered, culturally, and linguistically appropriate advocacy, case management, and will support survivors in restoring dignity, choice, safety, and self-sufficiency. The Anti-Trafficking Case Worker III responds out and assists all law enforcement partners both local and federal to assist with crisis response needs and operations for human trafficking screening, identification, advocacy, and support to survivors trafficked in Ventura County. This position provides court support and advocacy for survivors of human trafficking while remaining informed of new and changing legislation impacting survivors of human trafficking. This position serves as a Human Trafficking Caseworker under Evidence Code 1038.2, as well as a domestic violence counselor as stated in California Evidence Code 1037.1. This position reports to multiple Interface locations including the Camarillo Office and confidential shelters.
GENERAL DUTIES:
- Provides immediate crisis counseling and advocacy to individuals through the 24/7 Domestic Violence & Human Trafficking Hotline. Conducts and completes domestic violence and human trafficking screenings and intakes for services and resources.
- Conduct human trafficking screening assessments using the AMP model to determine client eligibility through the hotline and in-person responses.
- Serves as the point of contact during operations with law enforcement and other service providers (after-hours or weekend operations included) to provide HT screening, victim advocacy, and support to potential victims during law enforcement stings, court appointments, and operations planned through the Ventura County Human Trafficking Task Force.
- Provide direct services, emotional support, conflict resolution, and mandatory short/long-term case management to a minimum of 15 clients. Support and collaborate with grant subcontractor Forever Found on any minor cases as needed through the Task Force.
- Assist survivors with obtaining legal representation and coordinating with attorneys for immigration, victim rights, criminal defense, family law, and other legal needs including, but not limited to, vacatur.
- Coordinate and assist clients in completing and filing applications for Victims of Crime Compensation, Safe at Home applications, court documents, and credit repair assistance (Debt Bondage Repair Act 2023). The Caseworker III will assist clients in explaining the legal and judicial systems and processes and attend court proceedings and appointments as necessary.
- Conduct outreach to identify, build, and strengthen relationships with the community and service providers including housing, medical, dental, childcare, legal, transportation, and educational partners.
- Coordinates with Program Manager and provides in-person emergency response to victims, when requested by law enforcement, task force partners, and medical providers during assigned shifts. Provides on-call response from 7 pm-7 am one to two times a week as desired.
- Maintains confidential client files and completes and submits all required documentation, statistics, and evaluations.
- Maintains updated case notes, service logs, and other documentation as required.
- Participates in scheduled staff meetings and in-service training as required.
- Other duties as assigned.
QUALIFICATIONS:
Minimum qualifications include a bachelor’s degree in psychology, sociology, victimology, criminal justice, or a related field. 1-year minimum of case management experience and experience working with individuals with complex trauma due to exploitation. Bilingual fluency is required; English/Spanish or English/Mandarin written and oral communication skills. Bilingual testing will be provided by Language Testing International and is required within the first 30 days of employment with scoring and certification at an Advanced level or above. Ability to handle emergency/crisis situations and must possess strong decision-making, case management, conflict resolution, leadership, and excellent time management skills. Maintain the confidentiality of the shelter locations as well as all information about clients receiving services. Requires ability to collaborate with agency staff and community partners while demonstrating exemplary customer service. Must be computer literate with Microsoft Office and the internet. The position may require evening/weekend shifts and the flexibility to respond outside of the normal schedule. Must be able to prioritize tasks, organize thoughts, communicate well both verbally and in writing, and work independently with minimal supervision. Must be sensitive and competent to serve clients from diverse cultures and languages. Familiarity with mandatory child abuse reporting requirements, motivational interviewing, and trauma-informed approaches is preferred. Must have completed or be available to complete the required Domestic Violence Counselor and Human Trafficking Caseworker Trainings pursuant to CA Evidence Codes 1038.2 and 1037.1 within 3 months of hire.
Successful background and criminal clearance required and maintained, including but not limited to California Department of Justice (DOJ), Federal Bureau of Investigation (FBI, Child Abuse Index, and Department of Motor Vehicles (DMV). Proof of a valid California Driver’s License, reliable transportation, proof of automobile insurance (listed as covered), pass and maintain driving approval as required by our insurer.
Please send your resume and the specific position you are interested in to hrstaff@icfs.org